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Our Services
We offer a variety of ser vices to help with your debt related needs
DEBT MANAGEMENT
DEBT COUNSELLING
& SERVICE
Your trusted partner in restructuring your debt.
DEBT SETTLEMENT
NEGOTIATION
We negotiate a discounted settlement amount on your credit agreement
DEBT REVIEW
REMOVAL
If you are currently under debt review and would like to exit the program. We can assist!
ITC CLEARANCE FROM
BLACKLISTING & ADVERSE
ACCOUNTS
We will clear your name from blacklisting on your credit report
REDUCTION ON
BUSINESS TAX
Get a massive reduction on business tax owed to SARS.
FUNERAL
COVER
We offer a highly affordable comprehensive family funeral cover plan
CREDIT LIFE INSURANCE
Restructuring your monthly expenses?
Applied to go under debt review?
Why not insure all your accounts on
our Credit Life Insurance?
TRANSFER OF DEBT REVIEW FILE
You may seek to be transferred to us if you are dissatisfied with your existing debt counsellor.
SERVICE PROVIDER – BPO CALL CENTRE
– BPO
Let’s do Business First Class Quality Support
The outsourcing of certain company processes to a third party is known as BPO (Business Process Outsourcing). When compared to internalizing, certain operations such as customer service, sales, and other regular labor that requires a huge staff can typically be done at a high quality and low cost when outsourced. South African outsourcing firms have a plethora of advantages to offer.
Contact Blue Star Consultants to investigate whether your company has any functions that could benefit from being outsourced.
– Customer Support
Blue Star Consultants employs cutting-edge technology to track, report, and improve the whole consumer experience.
We take pleasure in exceeding our clients’ expectations while also offering accurate information about their customer base.
Our in-house training department enables us to provide onboarding as well as ongoing training on behalf of our clients, ensuring that our employees are qualified and capable of providing the greatest customer experience possible.
We offer customer assistance via phone, email, and web chat seven days a week, while adhering to strict quality and compliance criteria.
– Live/Web Chat
Web chat is a powerful tool for responding to your customers’ requirements in real time. By including this
function into your website, you can increase your conversions or client happiness. Blue Star Consultants
has a track record of exceeding client service level agreements (SLAs).
– Email Customer Service
Using email to bridge the gap between automated and personalized ser vice. We provide your customers the comfor t of knowing they’re talking to a real person that cares. To maximize efficiency and guarantee that SLAs are satisfied, we use workflow tools.
– Warm Calling
Blue Star Consultants can help you deliver this service, whether you want to assess client satisfaction or present a
new product to your customers. We can help you approach your client at the perfect time with a new
service or product offering by using consumer lifecycle models and our broad analytical skills.
– New Customer Acquisition
Blue Star Consultants has a lot of exper tise acquiring new customers, both locally and globally. To acquire the maximum conversion possible on leads provided, we use our own created sales strategies and methodology, as well as our in-house analytics skills. We take satisfaction in not only acquiring new consumers, but also in the quality of our conversations with them. We employ quality assurance software and management to ensure that your brand is safeguarded, that oppor tunity areas are recognized, and that leads are closed according to your company’s policies.
